The Mackay Grande Suites is located at 9 Gregory Street in Mackay, Queensland. Area attractions near the property include the Centerpoint Shopping Center, the Great Barrier Reef, and the famous beaches.

The Mackay Grande Suites has one-bedroom suites and studio rooms. All rooms are generally equipped with LCD television with cable service, high-speed Internet Access, mini bars, coffee and tea makers, in-room safes, and hairdryers. Some rooms have laundry facilities and full kitchens.

The Mackay Grande Suites consists of five floors. It offers off-street parking, a security key card system, restaurants and bars on-site, and a gaming lounge. Room service is available. The property also accepts events reservations for up to 250 people.